Colin Evans

Colin Evans offers more than 25 years of experience in the global telecommunications industry, including leadership roles in business management, customer service, project management, and product engineering.

Colin’s task-oriented approach to business challenges, preference for direct communications, and active pursuit of important, measurable results has earned him a reputation for trust and integrity among his customers.

As a senior consultant with Abilita—one of the largest independent communications consulting firms in North America—Colin creates business advantages for organizations of all sizes by helping them initiate high-value expense management practices and by drawing optimal performance from their voice and data networks through technology convergence (voice, data, video over IP). His customers benefit from both his experience in working with telecom service providers and equipment vendors globally and the expertise of his extensive network of Abilita consultants.

Colin holds an Executive MBA from the University of Ottawa.

Expertise:

• Business Management
• Project Management
• Business & Engineering Process
• Voice & Data Product Management
• Quality Management Systems
• Customer Service/Support
• IT Environments

Representative Projects:

• Led a special project team that successfully merged the networks of two global carriers to create the world’s largest multi-service data network. The project lasted 6 months and involved more than 14,000 network changes at 1,000 sites in 200 countries.
  
  Project impact: a $300M/yr reduction in customer operating expense.



• As Director of Product Management responsible for launching a new ATM switch, worked extensively with a lead customer to deliver Canada’s first residential broadband service.
  
  Project impact: Received Customer Service Excellence recognition for his ‘customer first’ attitude and for achieving committed service levels while returning network stability and schedule predictability to a highly visible project.



• Managed an IT support group that delivered productivity gains and $2.2M/yr in operational cost reductions in a multi-site engineering environment.
  
  Project impact: Reduced production interval by 40%, data storage requirements by 2.5 TB, and backup requirements by 40%.

Call us today to find out how we might be able to assist you achieve greater cost efficiencies and improved performance for your telecommunications needs – voice, data, and wireless. 

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