RFP Template for Telecom Audit Services

A 12 page template (MS Word) that can be customized for your organization when seeking proposals for Telecom Audit Services.

Uncovering Hidden Costs and the Impact to Profitability

New revenue opportunities and new sales activities drive organizational leadership’s activities.  In the tough economic times we are in, seemingly, leadership is hyper focused on the revenue side of operations.  However it is no secret to management that driving unnecessary costs out of the business has an exponentially, dollar for dollar, bigger impact on profit than a new dollar of revenue.

Is Voice over Internet Protocol (VoIP) Right for Your Business?

Because of the cost efficiency and functionality of VoIP systems, many businesses are taking a long, hard look at their current communication systems to decide if it’s time to make a switch. Though VoIP is increasingly popular, it is not the perfect fit for every business.

What Would You Do if You Lost Your Smartphone?

The smartphone may well be the defining device of our generation. A truly lightweight and portable computer that lets you surf the web, video conference with your friends, email, play songs, store your vital data and more. Blackberries, iPhones, Androids and assorted others give users a vast array of options with which to confront the digital world. With a single handheld device we can manage a number of tasks it took an entire office to accomplish -- welcome to the future.

But with that availability and popularity comes the usual concerns of vulnerability. As often as we use our smartphones, we don't pay attention often enough to the huge amount of information we put into these devices. There's the obvious information - our contact lists, calendars, notes about important meetings, email and more. But we often forget the peripheral yet vital data that sometimes gets saved: passwords to our bank accounts, apps that record data. Have you ever used a GPS navigation program on your smartphone? Many of them save favorite locations, which would make it fairly easy for a determined thief to find his way to your home.

Telecommunications Expense Management Services: Assurance, Savings & Business Excellence

Management‘s process for evaluating the cost benefit of engaging external consulting services can be cumbersome. Time constraints, limited resources and business priorities can challenge the notion that external assistance or advice is truly value add. An organization‘s portfolio of communications services is a key component of the business. Telecommunications is usually among the top five line item expenses for businesses. However, businesses are often reluctant to engage an outside process to tackle these services with the objective of network/design optimization, regular variance reporting and overall cost reduction, instead relying on vendor assistance or the status-quo.

An independent, professional telecom consultant can help businesses reduce their communication and technology expenses without compromising on service quality.

Northeast Florida Financial Institution: Engagement to assess alternative vendors, improve service & lower costs

Over the course of the last several years, this northeast Florida based customer was experiencing a decline in customer service and responsiveness. The IT leadership team elected to engage Abilita to optimize network services, analyze historical contract compliance, assess equipment support and upgrade requirements, and evaluate alternative carrier options. The financial institution has 17 locations, broken out by branches, headquarters and administrative support locations and utilized a single vendor solution for its MPLS based voice and data network services as well as multiple PRI’s for local and long distance voice services. The institution also utilized a single vendor for wireless services, and while not having any support issues, elected to have Abilita audit wireless usage as well.

The Newton County Board of Commissioners:
Engagement to lower costs and improve service

Faced with a sharp reduction in tax receipts, The Newton County Government Board of Commissioners tasked their departments to investigate and report on any means to lower existing expenses and infrastructure costs. A commissioner on the board suggested an outside firm review and audit the county’s telecom invoices. This led to a discussion between the county and Abilita. Abilita presented our process, as well as expectations that might result from an engagement, to the Board. After meeting with the IT team, the county Finance Director and then presenting to the Board of Commissioners, the county moved forward with Abilita in an effort to optimize costs.